Sakon’s concept is based on providing quality telecommunications services together with cost savings to subscribers outside of the United States, as well as to subscribers who travel internationally. Sakon’s Basic Services, described in more detail below, include a range of Callback Services, Multiple Calling, Speed Dial and Detailed Monthly Billing Statements.

As a Classic Callback customer, the customer calls a unique US phone number, lets it ring once, then hangs up. Sakon immediately calls back the customer at a predetermined phone number (office, home, etc.) giving the customer access to international telecommunication services at discounted rates. The only requirement for Classic Callback service is that the customer has tone dialing capability.

This product works similarly to a pre-paid calling card. A customer prepays for their usage and then hears a declining balance when they receive their callback.

This is perfect for the customer who does not have access to a credit card or who wants to continuously monitor their monthly telephone usage.

Same convenience and cost savings, as Classic Callback, when using a facsimile machine.

This feature gives the customer the ability to remotely program or permanently change their callback number. This is especially useful for customers who plan to access Sakon services from various locations.

Multiple calling makes using Sakon more convenient because it allows the customer to make consecutive calls, one after another, eliminating the need to initiate a callback for every call they wish to place. After the customer has completed their first call, they simply press the asterisk key two times (**) to regain control of the line, and make an additional call.

With speed dial codes, the customer no longer has to remember or dial lengthy international phone numbers. Instead they may establish up to 99 two-digit speed dial codes which may be entered in place of their most frequently called destination numbers. Each access code on the customers account can be assigned a unique set of speed dial codes, or the customer may choose to assign only one speed dial list to be shared by all access codes.

This feature limits the customer’s access number to call only specific destinations determined by the customer. Limited Destination provides customers with control over their telecommunication expenses.

Sakon Classic Callback is a leading international call "re-origination" service. This means that calls are rerouted through the United States providing customers with the advantage of the much lower rates offered there.

disconnected.

Requirements:

Customers must be calling from a touch-tone phone, that transmits tones rather than pulse signals.

Pre-paid Callback is a mix between Classic Callback and a pre-paid calling card. Customers prepay for their usage and then are able to hear a declining balance when they receive their callback. It is ideal for customers who do not want to use a credit card or who want to continuously monitor their monthly usage. When the customer’s balance approaches zero, they can simply replenish their account in order to enjoy uninterrupted service.

Requirements:

Same as Classic Callback

A customer can have the same convenience and savings of Classic Callback when using their facsimile machine to transmit faxes.

1. Set your fax machine to manual.
2. Pick up the fax machine receiver when the switch calls back.
3. Dial the number you wish to fax to: 011 + country code + number followed by the #. Remember to dial 1 + Area code + number for calls within the US.
4. When the receiving fax machine answers, press the Start button and hang up the receiver.

Requirements:

The fax being used must be able to be switched to the "Manual Mode".

• Spanish
• English
• German
• Italian
• French

Individuals whose calls are answered by a receptionist are able to efficiently receive callbacks because the person who first receives the callback knows to which extension the call should be forwarded.

1. Voice: If you are calling from a hotel or from a location in which the phone will be answered by a switchboard or receptionist, you can record your own voice or extension prompt. Each time a call is initiated and answered, an extension number will be repeated by the computer, for example, the computer will say "Extension 1515 Please," until the call is transferred and a destination number is entered. The prompt can also be recorded with a person’s name, for example, "Please connect me with Joe Smith".
2. Digital: Extensions can also be recorded with DTMF tones for calls that are answered with an automated switchboard.

When requesting an Access Number for Classic Callback, you must specify the extension number, personalized, or greeting language that you would like.

The multiple calling feature is used by any customer who needs to place multiple calls, one right after another.

After you have completed your first call, press **, to obtain an open line. You will hear a voice prompt asking you to dial your destination number. You may continue to place as many calls, in this manner, as you wish before hanging up the phone.

Multiple calling makes using Sakon more convenient because it allows you to make calls all at once, eliminating the need to initiate a callback for every call you wish to place.

With Sakon, customers can establish up to 99 two-digit speed dial codes, which may be entered in place of their most frequently dialed destination numbers. Instead of dialing a 10 to 12 digit phone number, now customers can enter a two-digit speed dial code, for example 55#.

Each access number can be assigned with a unique set of speed dial cod